Frequently Asked Questions
After you purchase a digital HDTV and a digital sign player, there are no additional costs. Everything else – including lifetime software updates and dedicated support are included in the monthly service.
Yes, simply change the input using the remote or the button on the side of the HDTV.
Yes, our cloud-based platform supports iOS devices (iPad, iPhone, iPod Touch) as well as Android powered devices.
Yes, our system supports all popular formats of images and videos.
Yes, you need an internet connection to login to the system to view and update your digital sign.
Yes, each Digital Sign Player comes with a 1 year limited warranty. Click here to learn more.
You can login to our cloud based platform from any internet connected device over a web browser. We recommend using Google Chrome (download here). Our service is available anytime and anywhere, 24/7.
The possibilities are unlimited, there is no limit to the number of digital signs you can have. Our solution supports as many digital signs as you want.
Our digital signage solution is powered by 256-bit SSL encryption. Multiple levels of authentication are used for user level access. In short, our solution is very secure.
We staff a full service design team in-house to accommodate any design requests you may have. Additional fees may apply.
No, simply use an HDMI video splitter to display the same digital sign in a different location. You are only limited by running an HDMI video cable to each HDTV display.